FAQ

I'm trying to login but I'm not receiving any email with the login link.
Our emails to you might be bouncing because they've been marked as spam. Please contact members@quillette.com for help.

I don't want to get an email with a login link every time. Can I set up a password?
We are unable to set up a password system on our website. Not to worry, however. Passswordless logins are more secure and they're very easy to use. If you prefer not to receive an email with a login link every time you want to sign in, all you need to do is enable cookies on our website so that our site remembers you and you stay logged in. Here are some instructions on how to do that.

How do I update my credit card information?
1. Sign in to your account on our website.
2. Click on "Account" in the top right corner.
3. Update your billing info.

How do I update my email address?
1. Sign in to your account on our website.
2. Click on "Account" in the top right corner.
3. Edit your email address.

How do I choose which emails I get from Quillette?
1. Sign in to your account on our website.
2. Click on "Account" in the top right corner.
3. Manage your email preferences.

What Quillette newsletters are there that I can subscribe to?
We have 5 newsletters you can subscribe to:

1. Quillette Daily: this includes our latest articles which we publish daily except on weekends.
2. Quillette Weekly: this includes all the articles we’ve published in the week.
3. Quillette Socials: this contains information about our social events.
4. Quillette Cetera: this is our in house blog.
5. Podcasts: our podcasts where our Podcast Hosts Zoe Booth and Ioan Italia interview our amazing guests and contributors like Coleman Hughes, Yascha Mounk and Professor Holly Lawford-Smith.

Why can't I create an account?
You may already have one under the same email address. Our website doesn't allow you to have multiple accounts under the same email address.

Try logging in using the email address you're trying to create an account with.

How do I renew my subscription?
You don’t have to. Our subscription auto-renew like a Netflix subscription.

How do I stop my subscription from auto-renewing?
You just have to cancel it and you’ll maintain the access the subscription gave you until it runs out.

How do I change my subscription?
1. Sign in to your account on our website.
2. Click on "Account" in the top right corner.
3. Then click "change plan".

How do I cancel my membership?
Follow the same steps to change your subscription that are listed above and press the button that says “Cancel subscription” at the bottom of the webpage.

What happens if I cancel my subscription before it runs out?
It just won’t auto-renew when it runs out. You will still have the access the subscription gave you until it runs out because you’ve already paid to have the subscription up until the date at which the subscription is meant to run out.

Why can't I pay in my native currency?
Multi-currency products are not possible at the moment. Ghost (the blogging platform we use) only supports charging for subscriptions in a single currency.

We chose USD because the majority of our readers are located in the United States. That being said, we have thousands of members in the United Kingdom, Australia, and beyond, who have no issues paying their membership with their local card.

Typically anyone can still purchase, even with a foreign card, and their bank will handle the currency conversion, often with zero conversion fee. Please check with your bank.

That being said, if you would like a custom membership in your currency- that can be arranged by contacting members@quillette.com.

Can I pay my subscription with PayPal instead?
We prefer to take subscriptions through our website because we don't get charged a commission, meaning that 100% of your donation goes to keeping free thought alive. If for some reason you'd prefer to donate via PayPal, you can do so here.

How do I set a profile picture?
For the time being you have to use Gravatar to set a profile photo.

How do I use a pseudonym in the comments section?
You can create a pseudonym by first signing in to your account. Then scroll to the comments section at the end of the article. There you'll see your name and circular image. Click on your name and a window will pop up where you can change your name.

How do I gift a subscription to someone else?
Instructions here.

Can I save Quillette articles for later?
Unfortunately we don’t have a save articles function like other magazines but readers have found various creative ways to save their favourite articles or articles they like the look of and want to read later.

Some get them in our emailed newsletters and save them in a folder in their inbox and others keep the links in a Word document.

I'm supporting you on Patreon, do I get member access?
When Quillette was founded in 2015, we used Patreon to grow. Patreon served us well for a time, but we now prefer subscriptions via our website for a number of reasons, not least the independence it provides us.

We are completely in charge of subscriptions on our website, whereas Patreon could shut down our account at any time for publishing heterodox ideas. See here and here for examples of what we'd like to avoid.

Subscribing via our website provides for a streamlined user experience, and we encourage Patreons to sign up. Please email members@quillette.com if you have any further questions.

How can I get an invoice or receipt for my subscription?
Email members@quillette.com and ask us to email you one.